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2011 320d E90 Auto Box replacement

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Hi guys

This question is mostly out of curiosity :

Bought the car in 2013, got the motor plan transferred to my name in the process.

Car went in for 85000km service. I mentioned that I sometimes feel a harsh changeover between 2nd and 3rd at low acceleration.

Got a phone call during lunchtime. They found a problem on the gearbox and have ordered a new one. Luckily I am still under motor plan!

Question is, have anybody else experienced something similar and had their whole gearbox replaced?

Should I be concerned?

And what are the costs involved for such a replacement if it had been out of motor plan?

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