Just venting and spreading the bad service I am recieving. On tuesday I bought a dstv decorder from house and home in trade route. It came with a installation voucher. I called to install those people gave me terrible service. I then called dstv who gave me numbers of other installers. All the numbers were invalid. I logged a hello peter complaint. A lady named dineo called me and arrange for installation for thursday. The installer never ptich. I called to complain. They arranged for the installer to come today. He came and said he does not use that voucher and charged me R150 call out fee. He said he will get a friend to come install. I called dstv to speak to a manager. No manager to assist me. I then went on the internet. Found a installer who uses the voucher. He came to install. He said I must call dstv to activate. I advised it Is activated. He said I must speak to them. I called dstv again. The lady said there is no problem. I said there is a problem I can't view anything. She told me there is no problem abt 10 times after I screamed and shouted. She asked me to do various resets. Only to advise me that the smart card is faulty. I must take the smart card to dstv offices to replace it. Oh and I must take R120. I said I just bought this thing. I then called house and home to tell them its not working. I want my money back. They said no its opened and used I must go to multi choice. I am so angry. I just give up. ![Bangdesk]( "Bangdesk")
