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For those who bank with FNB: FNB duplicate transaction problem

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if you bank with FNB please check your statement/transaction history carefully!!! - see below

http://mybroadband.co.za/news/banking/10...oblem.html

FNB duplicate transaction problem


A glitch which caused duplicate transactions on FNB accounts have caused a flood of complaints online
Numerous FNB clients complained about duplicate transactions today (5 July 2014), which included debit orders being deducted twice from users’ accounts.

“It appears that a system error at FNB caused debit orders to go off twice this morning,” said one MyBroadband member. “Those who paid accounts paid twice. Those who got money, as example from SARS, were paid twice,” he said.

“Dear #FNB customers you might want to check your bank accounts for duplicated transactions as from 1 July,” said one FNB customer.

FNB confirmed the problem through its official Twitter and Facebook accounts.

“We are aware of the duplicate transactions that have been processed. A task team is hard at work investigating,” FNB said.

“Should you have experienced a duplicate transaction on your account kindly mail the details of this to care@fnb.co.za and we will assist in having this resolved.”

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