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X 3 transfer case issue

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So, My BIL's X3 goes on tilt, will not move, dash goes mad, gets hold of Alberante BMW, they recover the car, diagnose a stuffed transfer case, R36K to replace.......well, this way and that, some advice from another dealer, he sources a plastic gear that wears out in the box, gets another one for around R800.00.....yes, R800.00, fits it into the transfer case, easy job I understand, X3 is right as rain.......seems more and more dealers are just part changers, no true mechanics......R36K quote, R800.00 to fix.....170 000km on the X3 BTW, never had hassles since new.....

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